Privacy Policy

Personal Information:

• Name, email address, phone number
• Business/organization name and address
• GST number (for Indian businesses)
• Payment information (processed securely through payment gateways)

Project Information:

• Project requirements and specifications
• Content, images, and assets you provide
• Communication logs and feedback

Technical Information:

• IP address, browser type, device information
• Website usage data and analytics
• Cookies and similar technologies

We use the collected information for:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries and provide project updates
• Billing: To process payments and send invoices
• Legal Compliance: To comply with applicable laws and regulations
• Analytics: To understand how our website is used and improve user experience
• Marketing: To send occasional updates about our services (with your consent)
• Support: To provide customer support and resolve issues

We implement industry-standard security measures to protect your data:

• Encryption: SSL/TLS encryption for data transmission
• Secure Storage: Password-protected and encrypted data storage
• Access Control: Limited access to personal information (need-to-know basis)
• Regular Backups: Automated backups to prevent data loss
• Security Audits: Regular security reviews and updates
• Secure Payment Processing: We use trusted payment gateways (Razorpay, PayPal)

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We DO NOT sell your personal information.

We may share your information only in these limited circumstances:

• Service Providers: Trusted third-party services (hosting, payment processing, email)
• Legal Requirements: If required by law or to protect our legal rights
• Business Transfer: In case of merger, acquisition, or asset sale
• With Your Consent: When you explicitly authorize us to share information

All third-party service providers are contractually obligated to maintain confidentiality and security.

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website performance and user experience
• Provide personalized content

Types of Cookies:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how you use our website
• Marketing Cookies: Used for advertising and remarketing (if applicable)

You can disable cookies in your browser settings, but this may affect website functionality.

We use trusted third-party services:

• Google Analytics: For website analytics
• Razorpay/PayPal: For payment processing
• WhatsApp Business: For customer communication
• Email Services: For automated emails and newsletters
• Cloud Storage: For secure file storage (Google Drive, Dropbox)

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.

We retain your information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal and tax obligations (typically 7 years for invoices)
• Resolve disputes and enforce agreements
• Maintain business records

After Project Completion:

• Project files: Retained for 1 year for reference
• Communication logs: Retained for 2 years
• Financial records: Retained for 7 years (legal requirement)

You have the following rights regarding your personal data:

• Right to Access: Request a copy of your personal data
• Right to Correction: Update or correct inaccurate information
• Right to Deletion: Request deletion of your data (subject to legal requirements)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of data processing
• Right to Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at contact.uxtech@gmail.com or WhatsApp +91 8320445975.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we discover that we have inadvertently collected data from a child, we will delete it immediately.

We may send you:

• Transactional Emails: Order confirmations, invoices, project updates (cannot opt-out)
• Service Announcements: Important updates about our services
• Marketing Emails: Newsletters, offers, and promotions (opt-in required)

Unsubscribe: You can unsubscribe from marketing emails anytime by clicking the "unsubscribe" link or emailing us.

We will never spam you or share your email with third parties for marketing purposes.

While we are based in India, we serve clients worldwide. Your data may be transferred to and processed in countries other than your own.

We ensure appropriate safeguards are in place for international transfers, including:

• Using services that comply with international data protection standards
• Implementing security measures equivalent to those in India
• Ensuring data protection agreements with international service providers

If you are located in the European Union, you have additional rights under GDPR:

• Legal basis for processing your data (contract, consent, or legitimate interest)
• Right to lodge a complaint with a supervisory authority
• Right to object to automated decision-making

We process EU client data in compliance with GDPR requirements.

In the unlikely event of a data breach that affects your personal information, we will:

• Notify you within 72 hours of discovering the breach
• Inform you about what data was compromised
• Outline steps we're taking to address the breach
• Provide recommendations to protect yourself
• Report to relevant authorities as required by law

We may update this privacy policy from time to time to reflect:

• Changes in our practices or services
• New legal or regulatory requirements
• Customer feedback and improvements

We will notify you of significant changes via:

• Email notification to registered users
• Prominent notice on our website
• Updated "Last Modified" date at the top of this page

Continued use of our services after updates constitutes acceptance of the revised policy.

If you have questions, concerns, or complaints about this privacy policy or our data practices, please contact us:

For formal complaints or data protection concerns, you may also contact the relevant data protection authority in your jurisdiction.