Legal Document

Terms & Conditions

Last Updated: 01 April 2026

Please read these terms carefully before using our services. By engaging UXTech for any project, you agree to be bound by these terms and conditions.

1. Service Agreement

UXTech ("we," "us," or "our") provides digital services including web development, digital design, WhatsApp integration, and automation solutions to clients ("you" or "client"). By accepting our proposal or making a payment, you enter into a legally binding agreement with UXTech.

  • Services will be provided as described in the project proposal
  • Project scope, timelines, and deliverables will be clearly defined
  • Any changes to scope require written approval from both parties

2. Payment Terms

Advance Payment: 25% of the total project cost is required upfront to commence work.

Final Payment: Remaining 75% is due upon project delivery and your approval.

Payment Methods: We accept bank transfers, UPI, PayPal, Razorpay, and other digital payment methods.

Late Payments: Outstanding invoices after 15 days may incur a 2% monthly interest charge.

GST: All prices exclude GST. 18% GST will be added to all invoices as per Indian tax regulations.

3. Project Timeline & Delivery

Estimated timelines are provided in good faith but are not guaranteed. Delays may occur due to:

  • Client delays in providing content, feedback, or approvals
  • Scope changes or additional requirements
  • Technical challenges or third-party service issues
  • Force majeure events beyond our control

We will make every reasonable effort to meet agreed timelines and communicate any potential delays promptly.

4. Revisions & Changes

Free Revisions: Each project includes up to 5 rounds of revisions during the development phase.

Scope Changes: Requests that fall outside the original scope will be quoted separately.

Additional Revisions: Revisions beyond the included 5 rounds will be charged at ₹1,000 per round.

Revisions must be requested within 30 days of project delivery.

5. Warranty & Maintenance Guarantee

4-Month Free Maintenance: All projects include 4 months of complimentary maintenance covering:

  • Bug fixes and technical issues
  • Minor content updates (text/image changes)
  • Performance optimization

4-Month Guarantee: We guarantee our work will function as specified for 4 months post-delivery.

Extended Maintenance: After the free period, maintenance packages start at ₹3,000/month.

Warranty does not cover issues arising from client modifications, third-party plugins, or hosting/server problems.

6. Intellectual Property Rights

Client Ownership: Upon full payment, all custom code, designs, and content created specifically for your project become your property.

Third-Party Assets: Some projects may use licensed third-party resources (fonts, images, plugins). Licenses must be maintained by the client.

Portfolio Rights: UXTech retains the right to showcase completed projects in our portfolio unless explicitly restricted by NDA.

Source Code: Complete source code and design files are delivered upon final payment.

7. Client Responsibilities

Clients are responsible for:

  • Providing timely feedback and approvals
  • Supplying accurate content, images, and brand assets
  • Maintaining domain, hosting, and third-party service accounts
  • Backing up their website/data regularly
  • Obtaining necessary licenses for third-party resources
  • Complying with applicable laws and regulations

8. Confidentiality & NDA

We treat all client information with strict confidentiality. Information shared during the project will not be disclosed to third parties.

NDA Available: For sensitive projects, we are happy to sign a mutual Non-Disclosure Agreement upon request.

Our team members are bound by confidentiality agreements and professional ethics.

9. Limitation of Liability

UXTech's total liability for any damages arising from our services shall not exceed the total amount paid for the project.

We are not liable for:

  • Loss of profits, data, or business opportunities
  • Third-party service failures (hosting, domain, payment gateways)
  • Issues arising from client modifications to delivered work
  • Force majeure events (natural disasters, pandemics, etc.)

10. Project Termination

By Client: Projects may be terminated with written notice. Work completed to date will be billed at standard rates, with no refund of advance payment.

By UXTech: We reserve the right to terminate projects if:

  • Payment terms are not honored
  • Client fails to provide necessary information for 30+ days
  • Project requirements violate laws or ethical standards

In case of termination by UXTech, advance payment will be refunded minus work completed.

11. Refund Policy

Satisfaction Guarantee: If you're not satisfied with our work, we will revise it until you are happy (within the scope).

Refunds: Advance payments are non-refundable once work has commenced. However, if we fail to deliver as promised, a partial refund may be issued at our discretion.

Final payments are due upon delivery. If you choose not to proceed with the completed project, payment is still required for work delivered.

12. Hosting, Domain & Third-Party Services

Clients are responsible for their hosting and domain services. We can assist with:

  • Recommending suitable hosting providers
  • Setting up hosting and deployment (as part of project)
  • Managing renewals (if agreed separately)

UXTech is not responsible for hosting downtime, domain expiry, or third-party service issues.

13. Communication & Support

Our standard communication channels:

  • Email: contact.uxtech@gmail.com (24-48 hour response time)
  • WhatsApp: +91 8320445975 (Fastest response during business hours)
  • Project Management: We use Trello/Notion/Google Drive for collaboration

Business Hours: Monday - Saturday, 10 AM - 7 PM IST

14. Legal Compliance

All services comply with Indian laws and regulations including:

  • Information Technology Act, 2000
  • GST regulations for services
  • Copyright Act, 1957
  • Data protection and privacy laws

15. Dispute Resolution & Jurisdiction

In case of disputes, both parties agree to attempt resolution through good-faith negotiation first.

If resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of courts in Gujarat, India.

Governing Law: These terms are governed by the laws of India.

16. Amendments to Terms

UXTech reserves the right to update these terms at any time. Changes will be communicated to active clients.

Continued use of our services after changes constitutes acceptance of updated terms.

Version: 2.0 | Effective Date: 01 April 2026

Questions About Our Terms?

We're happy to clarify any points or discuss specific requirements for your project.

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